Booking Your Party
Easy online booking is available 24/7 for your convenience, but we still love talking to our customers personally. If you need help choosing the right inflatable for your age group, guest count, or event type, call us at (817) 800-8618. We are happy to work with you one-on-one.
Payment Methods: We accept all major credit and debit cards, plus cash. For schools and churches, we accept checks and purchase orders on approved accounts.
Delivery and Pickup: Residential setups are typically delivered between 8 AM and the delivery time on your rental agreement, with pickup up to 3 hours after your end time depending on our route that day. Public venues and parks are scheduled individually so someone is on site to meet our crew.
Cancellations and Rain Checks
Plans change, and we make it as easy as possible to work with you. If you need to move your rental to a new date or swap to different equipment, we do that with no change fees, no matter how many times you need to adjust. That is the simplest way to keep your full payment intact if plans shift.
If you need to cancel outright before delivery, your deposit converts to a one-year raincheck good toward any future rental. If you have paid more than the deposit, you choose: take a full raincheck for 100% of what you paid, or get the amount above your deposit refunded minus a small 5% fee that covers transaction costs.
For unsafe weather, we may need to cancel the rental ourselves, and when we do, you get a full refund of every dollar paid or a one-year raincheck, whichever you prefer.
How we compare: Most DFW party rental companies hold your full payment as a raincheck if you cancel, with no refund option at all. We give you a choice: keep the full raincheck, or take a refund of everything paid above your deposit. Your money stays flexible. See our full Company Policies for the complete breakdown.
Still Have a Question?
Our goal is to make your next event the best one you have ever had. If anything is not clear, reach out. We would rather answer questions up front than leave a customer guessing.
Call or write: (817) 800-8618 | chanda@inflatablepartymagicbook.com
Our location: 2852 W FM 4, Cleburne, TX 76033. Let us make some lasting magical memories together.