Inflatable Party Magic

    Frequently Asked Questions

    Inflatable Party Magic LLC located in Cleburne, Texas is your Bounce House, Water Slide & Party Rental Specialist for many Texas cities such as Burleson, Crowley, Midlothian, Waxahachie, Granbury, Mansfield, Arlington, Benbrook, Fort Worth, and many more.

    A: No. The jump should be clean when you get it. Inflatable Party Magic LLC cleans and disinfects after every rental. With the current outbreak of Corona Virus, we have made sure that our cleaners are CDC approved and we use a 3 step method to ensure our customers safety. We clean each piece of rental equipment (not just inflatables, but all rental equipment such tables and chairs, game, etc) when it returns to our shop using a vacuum to get all debris out and a CDC approved cleaner and sanitizer that kills 99.9% of all germs. This has always been our cleaning process, but with Corona Virus, we have added using Lysol and spraying all rental equipment upon delivery immediately after setup and before customer use. We also use Lysol upon pickup and spray all equipment before it is folded and packed up. The cleaning process then starts over once it is returned to our shop after use. Customer safety and confidence is our priority!
    A: Yes all orders require a $50 Credit Card deposit.
    A: Yes and no. You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time. If this happens please alert us at once so we can remedy the situation. If however, damage occurs due to failure to follow our safety rules or negligence (i.e. not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc which can cost thousands of dollars. We don't want you or us to be in that situation which is why we have you sign and initial on all of our safety rules so that you can be the trained operator. Use of Silly string in one of our inflatables results in a cleaning and damage fee of $500.00.

    Thanks for visiting our frequently asked questions. We hope it helped you prepare for your party.

    Still have a question? Call or Write: 817-800-8618

    Powered by EventRentalSystems