Inflatable Party Magic Company Policies & Rental Guidelines
At Inflatable Party Magic, we’re dedicated to delivering safe, seamless, and stress-free party rentals across the DFW area. Below you’ll find our full policies on refunds, cancellations, payments, delivery & pickup windows, and more—so you know exactly what to expect and can focus on making your event unforgettable.
☁️ Texas Weather? We Have One of the Most Flexible Weather Policies in DFW.
Cancel your rental anytime before our crew arrives at your location — no day-of penalty. Your deposit converts to a one-year raincheck, and any amount paid above your deposit can be applied to a full raincheck or refunded minus a 5% restocking and transaction fee. Your family's safety always comes first.
Our Policies at a Glance
Booking & Payments
- Deposit: 15% of rental total or $50, whichever is greater
- Accepted: Visa, MasterCard, Discover, American Express, cash
- Balance due on the day of your event (if not paid by Thursday, pay cash at delivery)
- Personal checks: churches and schools with official accounts only
- Purchase orders: accepted from schools and businesses with established accounts
- Flexible payment plans available — pay at your own pace with no interest and no fees
Delivery & Rental Period
- Standard rental: up to 8 hours of use (bounce houses, water slides, combos, obstacle courses, tents, tables, chairs, concessions)
- Staffed attractions exception: Mechanical bulls, Euro bungee trampolines, rock walls, and trackless trains are priced per hour and include mandatory professional operators
- Residential delivery: between 8 AM and the delivery time on your rental agreement
- Pickup: after your end time, up to 3 hours later depending on route
- Public venues & parks: scheduled when someone is on site (equipment cannot be left unattended); $75–$100 delivery fee applies
- Extra hours: 7% of base rate per additional hour
- Overnight: +$75 flat fee
- Second day: 50% off standard rate
Changes & Cancellations
- Date changes: free, unlimited, any time before your event
- Equipment swaps: free, any time before your event
- Cancel 24+ hours before: deposit converts to a 1-year raincheck; amount above deposit can be a full raincheck or refunded minus 5% fee
- Cancel less than 24 hours before: non-refundable, no rainchecks or credits
- Cancel at delivery: charged full rental rate with no refunds
Weather Cancellations
- Cancel anytime before our crew arrives at your location — no day-of penalty
- Deposit converts to a one-year raincheck (same as any cancellation)
- Amount paid above deposit: choose full raincheck or refund minus 5% restocking and transaction fee
- Once you accept delivery and allow setup: rental is active — no refunds or discounts for weather afterward
- Safety rules during rain: riders must exit and unit must be unplugged during lightning or winds over 15 mph
How It Works: The Details
The section above covers every policy. Below we walk through how each one works in practice so there are no surprises on event day.
Booking Your Rental
A deposit reserves your date and specific equipment. Pay in full at booking or use our flexible payment plans — make payments at your own pace with no interest and no fees. Your remaining balance is due on the day of your event. If the balance is not paid by Thursday, the remaining amount can be paid in cash at delivery.
Delivery Day
Your rental includes a full 8-hour use period — that is 2 to 4 hours longer than most DFW competitors offer for a similar price. Our crew delivers, sets up, anchors, and runs safety checks so everything is ready when your guests arrive. After your event, we return for pickup (up to 3 hours after your end time depending on our route). You never set up or take down your own equipment.
Every delivery includes professional setup by our trained crew following strict safety standards — state-inspected equipment, $1 million in occurrence-based liability insurance, and workers' compensation coverage.
Staffed attractions are priced differently: Mechanical bulls, Euro bungee trampolines, rock climbing walls, and trackless trains require mandatory professional staffing and are priced per hour rather than an 8-hour block. Pricing is clearly noted in each item's description.
Making Changes
Date changes and equipment swaps are always free with no limit. Need to move your party to a different weekend? Want to switch from a bounce house to a water slide? Just call us and we handle it — no fees, no penalty, no matter how many times you change. This is also the best way to avoid cancellation fees: if your event is postponed, move your date instead of cancelling and your full payment stays intact.
Cancellations
📅 24+ Hours Before Your Event
Your deposit converts to a one-year raincheck good toward any rental item. If you paid more than your deposit, you choose:
- Full raincheck: 100% of everything you paid becomes credit for a future rental
- Partial refund: Amount above your deposit refunded minus 5% restocking and transaction fee; deposit becomes a raincheck
⚠️ Less Than 24 Hours / Day-Of
- Cancelled with less than 24 hours' notice: non-refundable, no rainchecks
- Cancelled at delivery: charged full rental rate with no refunds
By this point your equipment has been cleaned, inspected, loaded, and routed. A last-minute cancellation means it sat unavailable for other families who wanted it for the same day.
You booked a bounce house and water slide for $550 total. Your deposit was $82.50 (15%). Two weeks before the event, you need to cancel. You can take a $550 raincheck good for one year, or get $467.50 minus 5% ($444.13 back to your card) with the $82.50 deposit becoming a one-year raincheck. Either way, your money does not disappear.
Weather Cancellations
You may cancel anytime before our crew arrives at your location with no day-of penalty. Your deposit converts to a one-year raincheck, and any overpayment can go toward a full raincheck or be refunded minus 5%. The same options as a standard cancellation — but without the 24-hour cutoff.
Once you accept delivery and allow setup, the rental is active. There are no refunds or discounts if it rains afterward. If you see lightning or winds over 15 mph, riders must exit and the unit must be unplugged until conditions clear. The equipment stays on site for your full rental period.
You booked a $350 bounce house and paid in full. Deposit was $52.50. Friday night the forecast shows all-day storms. You call Saturday morning before our crew leaves — your $52.50 deposit becomes a one-year raincheck, and for the remaining $297.50 you can either add it all to the raincheck ($350 total credit) or get $297.50 minus 5% ($282.63 back to your card). You rebook the following Saturday and apply your raincheck.
Watching the forecast and unsure what to do? Call us. We monitor weather every weekend and are always happy to help you decide. We would rather cancel safely than have anyone feel pressured to use equipment in bad conditions.
Frequently Asked Questions
It converts to a one-year raincheck — good toward any rental item, for any event, within 12 months. It never disappears. If you would rather not cancel, you can change your date for free instead, which keeps your full payment intact.
When you book, we reserve specific equipment for your specific date and turn away other customers requesting the same items for the same day. The deposit covers that held inventory and the prep work (cleaning, inspection, scheduling) that begins as soon as you book. Converting it to a one-year raincheck ensures you never truly lose that money.
Your deposit converts to a one-year raincheck, same as any cancellation. The difference is timing: you can cancel anytime before our crew arrives at your location with no day-of penalty. If you paid more than your deposit, you choose a full raincheck or a refund of the overpayment minus 5%.
Light rain usually does not stop the fun. For safety, riders must exit and the unit must be unplugged during lightning or winds over 15 mph. Once conditions clear, you pick back up for the rest of your rental period. Once you accept delivery and setup, there are no refunds or discounts for weather afterward.
If you cancel and choose a partial refund (instead of a full raincheck), we deduct 5% from the refundable portion to cover credit card processing fees we already paid on your transactions, plus restocking and re-scheduling costs. This only applies to the refund option. If you choose a full raincheck instead, there is no 5% fee.
Yes, always. Date changes and equipment swaps are completely free with no limit. This is the best alternative to cancelling — move your date instead and your full payment stays intact with nothing extra to pay.
Absolutely. We offer flexible payment plans with no interest and no fees. Book with your deposit, then pay at whatever pace works for you. Your balance just needs to be paid before delivery day.
Yes. Every piece of equipment is state-inspected annually by a TDI-approved inspector, and we carry $1 million in occurrence-based liability insurance, workers' compensation, and commercial auto insurance. Read more on our safety standards page.
Questions? We Are Here to Help.
Our team is available to walk you through any policy question, help you make changes, or set up a payment plan. We have been doing this since 2002 — just give us a call.
